Your right to compensation under EU 261/2004
EU 261/2004 protects air passengers. If a flight departing from the EU — or operated by a European carrier — is delayed, cancelled, or you face denied boarding, you may be entitled to financial compensation. The rules also cover other forms of help: refreshments, the means to communicate, and in some cases overnight accommodation.
Air Malta compensation for a delayed flight
If you flew with Air Malta and your flight is delayed by more than three hours, you may be entitled to compensation. Worth checking that the delay wasn’t caused by extraordinary circumstances like extreme weather or a strike — in those cases the payout doesn’t apply.
Air Malta, like every airline operating in the EU, has to follow EU 261/2004 and pay out when the conditions are met.
Air Malta compensation for a cancelled flight
If your flight was cancelled less than 14 days before departure, you may be entitled to compensation. Worth checking whether the airline offered an adequate rerouting or whether the cancellation was caused by extraordinary circumstances.
Air Malta should give you information about your rights and your options. If it feels like the airline isn’t being straight with you, or the compensation on offer isn’t fair, it’s time to act.
How much compensation am I entitled to?
| Flight distance | Compensation per passenger |
|---|---|
| Up to 1,500 km | €250 |
| 1,500–3,500 km (e.g. London – Valletta) | €400 |
| Over 3,500 km | €600 |
When you’re entitled to compensation
You’re entitled when the flight is delayed by more than three hours, cancelled, or hit by overbooking. You’re not entitled when:
- The delay or cancellation was caused by extraordinary circumstances (natural disasters, strikes outside the airline’s control).
- You were told about the cancellation more than 14 days in advance.
- You were offered an adequate rerouting.
- You’re flying a non-European airline from a destination outside the EU.
How to claim compensation from Air Malta
Two options. The first: contact Air Malta directly. The second, and far easier: check your claim with Refundio. Fill in a short form and our team takes every step from there.
What if the airline rejects the claim?
If Air Malta rejects your claim, don’t give up. Fill in our form and we take it from there. We’ll talk to the airline and escalate if we have to. No win, no fee — if we don’t recover the money, you don’t pay a cent.