American Airlines

Your right to compensation under EU 261/2004

EU 261/2004 covers American Airlines too — if your flight from the EU was delayed, cancelled, or you faced denied boarding, you’re entitled to up to €600 in compensation. Your rights are protected whether you’re on a European or an American carrier, as long as the flight departed from the EU.

American Airlines compensation for a delayed flight

If you flew with American Airlines and your flight was delayed by more than three hours, you may be entitled to compensation. We know what information matters and how to present it — whether the delay came from a technical fault or another cause the airline is responsible for.

American Airlines compensation for a cancelled flight

If your flight was cancelled less than 14 days before departure, you’re entitled to compensation. The airline has to pay unless extraordinary circumstances outside its control caused the cancellation.

How much compensation am I entitled to?

When you’re entitled to compensation

You’re entitled when the conditions of EU 261/2004 are met. You’re not entitled when:

• The delay was caused by extraordinary circumstances (extreme weather, strikes outside the airline’s control).
• You were told about the cancellation more than 14 days in advance.
• The flight was delayed by less than three hours.
• The delay came from essential safety measures.

How to claim compensation from American Airlines

Two options. The first: deal with American Airlines yourself and run the claim on your own. The second, and far easier: check your claim with Refundio. We take it from filling in the form all the way to the payout.

What if the airline rejects the claim?

If American Airlines rejects your claim, don’t give up. Fill in our form and we take it from there. We’ll keep you in the loop at every step and make sure your rights are respected.